Errors & Troubleshooting

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Where can I find a log file for the running Klaytn node using the Klaytn binary package?
Answer
You can find a log file in data directory. For example, default location of a log for kcnd is /var/log/kcnd/kcnd.out when you install kcnd RPM package.
Klaytn node can not connect to network with Protocol istanbul/64 failed and Genesis block mismatch error message as below.
ERROR[01/27,17:11:33 +09] [33] Protocol istanbul/64 failed               id=b10697e43d4f8e30 conn=staticdial err="Genesis block mismatch - 81cf117d44f99b21 (!= 74647b98b9f06cb4)"
Answer
This error can happen when genesis.json is differ. Please stop Klaytn node and remove data directory. Then run ken init again using correct genesis.json as below.
For example, when data directory is /var/kend/data.
sudo kend stop
sudo rm -rf /var/kend/data
sudo ken init --datadir /var/kend/data genesis.json
sudo kend start
Can't deploy smart contract using truffle with following error message.
Error: Returned error: The method net_version does not exist/is not available
    at Object.ErrorResponse (/usr/local/lib/node_modules/truffle/build/webpack:/~/web3-eth/~/web3-core-helpers/src/errors.js:29:1)
    at /usr/local/lib/node_modules/truffle/build/webpack:/~/web3-eth/~/web3-core-requestmanager/src/index.js:140:1
    at /usr/local/lib/node_modules/truffle/build/webpack:/packages/truffle-provider/wrapper.js:112:1
    at XMLHttpRequest.request.onreadystatechange (/usr/local/lib/node_modules/truffle/build/webpack:/~/web3/~/web3-providers-http/src/index.js:96:1)
    at XMLHttpRequestEventTarget.dispatchEvent (/usr/local/lib/node_modules/truffle/build/webpack:/~/xhr2-cookies/dist/xml-http-request-event-target.js:34:1)
    at XMLHttpRequest._setReadyState (/usr/local/lib/node_modules/truffle/build/webpack:/~/xhr2-cookies/dist/xml-http-request.js:208:1)
    at XMLHttpRequest._onHttpResponseEnd (/usr/local/lib/node_modules/truffle/build/webpack:/~/xhr2-cookies/dist/xml-http-request.js:318:1)
    at IncomingMessage.<anonymous> (/usr/local/lib/node_modules/truffle/build/webpack:/~/xhr2-cookies/dist/xml-http-request.js:289:47)
    at IncomingMessage.emit (events.js:194:15)
    at endReadableNT (_stream_readable.js:1125:12)
    at process._tickCallback (internal/process/next_tick.js:63:19)
Answer
Enable net and other API for RPC console by editing kend.conf file as below.
RPC_API="admin,debug,klay,miner,net,personal,rpc,txpool,web3" # available apis: admin,debug,klay,miner,net,personal,rpc,txpool,web3
After updating kend.conf, restart Klaytn node.
Can't start Klaytn node with Unit not found error as below after installing binary package.
Failed to start kcnd.service: Unit not found.
Answer
Please reload daemon as below.
sudo systemctl daemon-reload
CN can't connect to network with Add dial candidate from static nodes log message.
INFO[02/20,12:35:34 Z] [21] [Dial] Add dial candidate from static nodes  id=7eaa1e3136fd16a3 addr=13.209.225.108:32323
...
INFO[02/20,12:35:38 Z] [21] [Dial] Add dial candidate from static nodes  id=7eaa1e3136fd16a3 addr=13.209.225.108:32323
Answer
This can happen when genesis.json and nodekey/validator information differ. Please check nodekey/validator and genesis.json file again.
Klaytn node can't start with following error log message.
Fatal: Error starting protocol stack: listen unix /Users/username/some_directory/more_directories/klaytn/klaytn_client/my_test_klaytn/data/dd/klay.ipc: bind: invalid argument
Answer
If you see the above protocol stack error message in the log file, it means Klaytn failed to start because the full path name of current working directory is too long. Please launch a Klaytn node with a shorter full data directory. The maximum allowed length of path name depends on operating system.
EN can't connect to CC with following log message.
ERROR[01/28,06:20:07 Z] [23] Protocol istanbul/64 failed id=845f596536450bad conn=staticdial err="InvalidPeerHierarchy - (PeerIsOnParentChain:false) == (OnChildChain:false)"
Answer
It could happen when genesis of mainchain and service chain differ. Please check genesis of both chain are same.
Head state missing error
"ERROR[06/21,14:35:16 +09] [5] Head state missing, repairing chain       number=2955620 hash=66bba2…e15f8d
Fatal: Error starting protocol stack: rewound to block number 0, but repair failed"
Answer Due to a compatibility issue, we strongly recommend to upgrade EN's binary to v0.9.6 if you have been running an EN with older versions (<= v0.8.2). If it is your first time upgrading the EN to v0.9.x and want to migrate the data from the older version, you must specify the option ADDITIONAL="--db.num-statetrie-partitions 1" in the configuration file when you install the newer version.

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Where can I find a log file for the running Klaytn node using the Klaytn binary package?

Klaytn node can not connect to network with Protocol istanbul/64 failed and Genesis block mismatch error message as below.

Can't deploy smart contract using truffle with following error message.

Can't start Klaytn node with Unit not found error as below after installing binary package.

CN can't connect to network with Add dial candidate from static nodes log message.

Klaytn node can't start with following error log message.

EN can't connect to CC with following log message.

Head state missing error

Where can I find a log file for the running Klaytn node using the Klaytn binary package?

Klaytn node can not connect to network with `Protocol istanbul/64 failed` and `Genesis block mismatch` error message as below.

Can't deploy smart contract using truffle with following error message.

Can't start Klaytn node with `Unit not found` error as below after installing binary package.

CN can't connect to network with `Add dial candidate from static nodes` log message.

Klaytn node can't start with following error log message.

EN can't connect to CC with following log message.

Head state missing error